Testimonials

  • "Marley was my biggest partner in building a great experience for our employees. She was a fierce advocate for our needs and was a connecting tissue at her company bringing engineering and product teams together to not just address our needs, but see the bigger picture of how our use cases pave the way for other customers and their needs."

    — Julia Berzoy, Collaboration Applications Team Lead (former client, Apple)

  • "Marley is an exceptional leader in customer success. Her ability to develop talent and obsessively deliver value to SaaS customers is remarkable. Marley's dedication to maintaining adoption, usage, and revenue goals sets a high standard for success in the industry. Her leadership inspires those around her, and I am grateful for the impact she has had on our teams, our culture, and our customers."

    — Lisa Ashcraft, Strategic Customer Success Leader (formerly at Dropbox, Postman and Cisco)

  • "I had the pleasure of working with Marley for nearly three years, building and growing Dropbox's Customer Success team from a tight-knit team of four to a global team of 40, while delivering an incredible experience for top-tier Enterprise customers. Marley builds strong cross-functional rapport internally, and would be a major asset to organizations looking for a top-flight Customer Success leader as they scale."

    — Jonathan Sousa, Customer Success Advisor (formerly at Dropbox, Loom)

  • “Marley is one of those rare professionals whose careful attention to the needs of her clients is consistently apparent in the solutions she brings forward. Whatever the challenge, Marley has a knack for bringing the right people and services together to help make things happen.”

    — Marc Boulos, IT Executive Consultant and Founder at ATG (former client, Ecolab)